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GENERAL RULES AND POLICIES
- Check in time is after 3:00pm and check out is before 10:00am. An early check-in or late
check-out can be coordinated for an additional fee. This must be confirmed by the rental agent
and is not guaranteed.
- All properties are non-smoking. If we find that there has been smoking in any common area, or on
the balcony you will be charged a minimum of a $500 Cleaning Fee.
- By state law, occupancy may not exceed what is posted for each home and provided in your
reservation details. Maximum occupancy includes infants and children. Guests may be asked to
vacate a rental unit and guests will forfeit all charges on their reservation if excess occupants are
found in the property. As a result, you are responsible for listing the accurate number of
occupants during your stay.
- Due to security reasons, no illegal software, files, movies or music may be downloaded by guests
on any computer, tablet, phone or electronic device. Endless Summer Realty or the owner may
not be held liable for any illegal downloads.
- Neither the owner nor the manager is responsible for injury, lost, or stolen items, or any other loss
or damage incurred to personal property while you are a guest.
- Reservations made online within 48 hours of arrival may have a delayed check-in due to
availability of cleaning and reservation staff, and may be cancelled due to issues regarding the
availability of the unit.
- Pets are only allowed in approved units and pet sizes must be approved. For units that allow
pets, a nonrefundable pet fee will be required. If an unauthorized pet is brought into a unit, guests
may be liable for damage and repairs beyond the pet fee and will be asked to vacate the unit
immediately. Guests may also be immediately charged a deposit that will only be refundable once
an assessment of any damage and required cleaning due to the unauthorized pet has been
completed.
- Endless Summer Realty Vacation Rentals reserves the right to enter any property at any time to investigate
disturbances, reports of over occupancy, and unreported pets.
DURING PEAK/HIGH SEASON (March, June, July, August)
- 7 Night Minimum may be required on all properties.
- Stays must be SATURDAY-SATURDAY if you book something different than this your reservation
will be canceled. Any desired deviation from this requires a call to the reservation team.
PAYMENT TERMS & CONDITIONS
- A 50% reservation payment (50% of the total balance due inclusive of taxes and fees) is required
at the time of booking and will be applied to the total amount due. The final payment is due no
less than 30 days before your arrival and is non-refundable at that point. The final payment will be
billed to your credit card on file unless other payment arrangements have been made. Please
note if the 30-day final payment falls on a Saturday, Sunday or a holiday it will be charged the last
business day prior to your final payment date.
- All rates are plus 11.5% tax.
- There is a one-time cleaning fee for each reservation.
- We accept VISA, MASTERCARD personal & certified checks as well as money orders.
- There will be a $45 Accidental Damage Insurance & 3% Processing Fee on all reservations.
Please be advised that intentional damage or gross negligence are not covered by this policy and
will result in additional costs, which will be applied to the credit card we have on file.
- If you discover damage to the property or inoperable equipment/appliances, please notify the
reservation team immediately - within 24 hours if this is encountered upon check in. You may be
responsible if the reservation team is not made aware of problems quickly or before the
end of your stay.
- No changes can be made within 30 days of your arrival.
- All payments are processed in U.S. dollars.
CHECK OUT POLICY
- Check out is 10 AM for all properties unless a late check out has been confirmed. Guests who
delay checkout beyond 10 AM will be charged for an extra day.
- DO NOT LEAVE KEYS IN UNIT! If applicable, keys are to be returned to the Endless Summer
Realty Office or the metal mailbox outside the ESR door. Lost keys and keys not turned in will
result in an additional $50 charge.
- Guests are responsible for removing all food from the refrigerator, loading dirty dishes in the
dishwasher and starting it. Guests must also strip the beds and start the first load of laundry.
CANCELLATION POLICY
- In the event that you need to cancel your reservation, the following terms apply:
- If your reservation is cancelled greater than 60 days from the start of your reservation and less
than 7 days after the date you made your reservation, you will receive a full refund of the rental
rate, cleaning fee, damage protection fee and taxes.
- If your reservation is cancelled greater than 60 days from the start of your reservation but also
greater than 7 days after the date you made your reservation, or your reservation is cancelled
between 30 and 60 days from the start of your reservation, you will receive a refund totaling 50%
of the rental rate, plus the cleaning fee, damage protection fee and taxes.
- If your reservation is cancelled less than 30 days prior to the start of your reservation you will only
be refunded the cleaning fee, damage protection fee and taxes.
- If your booking is 28 days or more, cancellation outside of 5 months (150 days) before check in
warrants a 100% refund. Cancellations within 3-5 months (60-150 days) before check in receive a
50% refund. Cancellations within 59 days of check in will be refunded the cleaning fee, damage
waiver cost and taxes.
PROPERTY AVAILABILITY
- In the unlikely event that the property you reserve becomes unavailable due to circumstances out
of the control of Endless Summer Realty Vacation Rentals, or the property is no longer available
through Endless Summer Realty Vacation Rentals, we will make every attempt to move your
reservation to a comparable property within our inventory of properties, or will cancel your
reservation and refund all charges
- By making this reservation, you agree that Endless Summer Realty Vacation Rentals is not liable
for charges, change fees or other losses incurred by you as a result of a property becoming
unavailable. You also agree that you will not seek financial compensation from Endless Summer
Realty Vacation Rentals should there be an untimely and unpreventable cancellation of your
reservation. Purchasing of a secondary travel insurance policy is the best way to guard against
potential losses from a property becoming unavailable.
PROPERTIES FOR SALE
- If a vacation rental property is for sale, the owner reserves the right to have the property shown to
potential buyers. Every effort will be made to schedule a time agreeable to the guest.
HURRICANE POLICY
- Endless Summer Realty Vacation Rentals does not offer refunds or reschedule trips due to
hurricane activity unless there is a government ordered evacuation. If there is no government
ordered evacuation during the time of your reservation, the normal cancellation policy will apply.
- If you are concerned about possible bad weather, cancellation or delayed travel due to tropical occurrences, you
are strongly encouraged to purchase trip insurance at the time of booking (or at least 10 days prior to arrival;
trip insurance may not be purchased after final payment has been made). Trip Insurance is 6.95% of your
reservation total, and offers a comprehensive cancellation and interruptions policy which can protect you not only
in event of weather related storms, but sudden emergencies as well. The peak season for tropical activity is
August through October, and Endless Summer Realty Vacation Rentals strongly encourages all guests to purchase trip
insurance, especially during these months.
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